MANAGED SERVICES

Operational horsepower built around your goals

Flexible, cost-effective support to reach your goals faster. We focus on delivering innovation, efficiency, and the expertise to maximize every dollar of your platform investments.

MANAGED SERVICES

Services that flex with you

Our managed services go beyond support—
we align to your KPIs, leverage AI, and scale with your business needs.

Move fast with flexible contracts, embedded AI, and a team that’s invested in your success.

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Outcome-obsessed

We measure success based on your specific goals. From day one, we focus on hitting the KPIs that matter to you.

AI-powered

We use AI and modern tech to deliver faster, smarter results, giving you more for less.

Cost effective, flexible contracting

Our services adapt as your needs change. Whether you need extra support or less, we’ve got you covered.

Financial services accelerators

Leverage our 10+ years of Financial Services IP & innovation to accelerate outcomes.

They listened and delivered a strategy that streamlined operations and elevated the member experience. Their deep platform knowledge, responsiveness, and communication made execution smooth and efficient.

Jennifer Christopher

Project Portfolio Manager

Featured Offerings

The modern managed services you’ve been looking for

Pre-scoped offerings designed to deliver fast, measurable value.

Responsive admin

6 months minimum | From $32,000

Support for post-go-live success and continuous improvement

Your challenges
  • Firms that need reliable admin, backlog, and config support without adding headcount.
Outcomes
  • Fast ticket resolution
  • Tech debt remediation
  • Reports, dashboards, and user training
  • Admin-level configuration
  • Org health and system documentation
Team
  • Admin
  • Developers
  • Project managers
  • Data and AI engineers
  • Onshore, nearshore and offshore options
Expert in the Room

3 months minimum

Senior advisory support to guide roadmaps, change initiatives, and platform decisions.

Your challenges
  • Leaders looking for guidance on performance, planning, and future-state design.
Outcomes
  • Strategic roadmap development
  • Executive workshops and stakeholder alignment
  • Change management and governance best practices
  • Platform performance analysis and AI readiness
Team
  • Platform architects
  • Principal consultants
  • Engagement managers
  • Data and AI engineers
  • Onshore, nearshore and offshore options
Program services

Custom pricing

Enterprise-grade support for high-impact, multi-stream engagements

Your challenges
  • Teams running mission-critical initiatives that require embedded expertise and execution.
Outcomes
  • Long-term delivery support
  • Architecture, integration, and platform development
  • AI and data engineering
  • Change management and enablement
Team
  • All resource types included
  • Onshore, nearshore and offshore options

Our customer engagement offerings expand far beyond these. Reach out for more information.

Meet the Experts

Experts you’d trust
to lead your team

Our team blends platform knowledge with real industry experience. From quick wins to long-term programs, we give you the people and expertise you need to keep moving forward.

About Zennify
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Lauren Slen

Principal Consultant, Banking

Lauren is a Principal Consultant with 18 years of experience in banking and fintech, including nearly two decades at ATB Financial. She specializes in large-scale technology transformations, operating model design, and change management helping financial institutions align systems, teams, and strategies to deliver real outcomes.

With a background that blends business, technology, and fine arts, Lauren approaches challenges with both structure and creativity. She’s passionate about the intersection of human behavior and digital transformation and brings that lens to every client engagement.

Based in Calgary, she spends her time off hiking, snowboarding, golfing, or traveling with her husband and hockey-loving son.

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Philip Paz

VP of Technology

Philip Paz is a 20-year technology leader who transforms big ideas into scalable realities. As Zennify’s Vice President of Technology, he fuses enterprise architecture, cloud, data, and analytics into strategies that move business goals forward that are business aligned, resilient, and future-proof.

A lifelong technologist and champion of digital innovation, Philip is known for cultivating curiosity and mentoring high-performing teams. He creates a culture where engineers stretch their skills, share knowledge, and implement solutions with confidence.

When he’s not guiding product roadmaps or white-boarding the next breakthrough, you’ll find Philip with his wife and daughter on an adventure or upstairs in the loft, guitar in hand, living out his rock-and-roll dreams.

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Sean Ruiz

Principal Consultant, Marketing Cloud

Sean brings 12+ years of experience in IT and over 100 Salesforce projects, with a specialty in Salesforce Marketing Cloud. He’s known for blending technical depth with a strong consulting presence—helping clients solve the right problems, the right way.

His background spans industries from hospitality and entertainment to banking and retail. Whether untangling broken implementations or leading digital transformation, Sean’s approach is consistent: build scalable solutions, act with intention, and earn trust.

As a member of the Salesforce Marketing Cloud Partner Advisory Board, Sean shares insights that shape the future of the platform. Off-project, he’s focused on mentoring the next generation of consultants and elevating the craft of client service.

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Kallen Maher

Vice President, Delivery

With nearly 20 years of experience in the Salesforce ecosystem, Kallen brings deep delivery expertise and energy to everything she does. She’s been with Zennify since the early days, helping build and lead the Delivery team from the ground up.

Her approach is grounded in efficiency, collaboration, and an unwavering focus on outcomes. Whether she’s guiding a complex implementation or optimizing internal operations, Kallen leads with clarity and purpose.

When she’s not working with clients or leading her team, you’ll find her spending time with family and friends—or training and competing on horses.

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Andrew Reed

Principal Consultant

Andrew brings 25+ years of experience at the intersection of financial services and technology. He’s led large-scale transformation across Wealth, Commercial, and Retail Banking, with deep roots in product management, innovation, and executive leadership.

His background includes 15 years leading strategy, product, and engineering teams at a full-service chartered bank and 7 years advising enterprise clients at a global consulting firm. He’s built and scaled AI-driven insights teams, delivered end-to-end FSC programs, and driven measurable business impact through tech modernization.

Originally from Stratford, Ontario, Andrew now lives in Calgary with his wife and three kids. Outside of work, you’ll find him on the sidelines of club and university sports or coaching teams through complex challenges, on and off the field.

Build smarter, scale faster