Happy New Year!
Every year, Salesforce provides three significant new releases: spring, summer, and winter. Each release has a number of updates and features that have a variety of effects on organizations using Salesforce.
Salesforce Spring ’23 Release is a large release with many exciting new features to help your business.
In this release, you will find lots of new features and enhancements related to:
- Lightning Experience
- Salesforce Flow
- Lightning Web Component
- Experience Cloud
- Einstein Automate
- Customer Data Platform
- Field Service
- Marketing Cloud Account Engagement (Pardot)
- CRM Analytics
- Salesforce CMS
- Salesforce Payments
- Subscription Management
- Enablement Sites (myTrailhead)
Salesforce Spring ’23 Release Notes: Timeline
While the Salesforce Spring ’23 release mainly depends on your Salesforce instance, the main Salesforce releases are scheduled for the weekends: January 13, 2023 (Limited, Pilot), February 3, 2023, and February 10, 2023.
The sandbox preview window for Spring ’23 begins January 6, 2023, and includes the look and feel of the Spring ‘23 release. You had to have an active sandbox on a preview instance by January 5, 2023 (the day before sandbox preview) to take advantage of the preview. If you decide to keep your current sandbox on the Winter ’23 release, your sandbox won’t be upgraded to Spring ’23 until February 11, 2023.
Salesforce has made it easier to check when you’ll receive all of the new features and enhancements. Simply navigate over to status.salesforce.com and enter your instance number in the search box. Once you’ve found your instance, select it from the results. Click into the Maintenance tab and you will find the date and time the Spring ‘23 release will arrive to your org.
If you’re unsure what your instance number is, navigate to:
- For Classic: Click on Setup | Under Administer | Company Profile | Company Information
- For Lightning: Click on Gear Icon | Setup | Company Settings | Company information
Search for Instance after performing the above steps.
Salesforce Spring ’23 Release Notes: Highlights
Salesforce General Enhancements
Multi-factor authentication (MFA) auto-enablement for direct logins starts in Spring ‘23
Salesforce will start enforcing the multi-factor authentication for direct logins. This action turns on MFA for all users who log in directly with their username and password. Salesforce is applying the MFA Release Update to all production orgs—even orgs that already satisfy the MFA requirement and those that use single sign-on (SSO) for Salesforce access. (Note: the Release Update doesn’t affect logins that happen via SSO).
Major Release Notification Emails Are Streamlined
Salesforce has reduced the number of emails that you receive. When a major release upgrade is complete for your instance, you will receive an email with a subject line that starts with “Release Is Live.” That email now includes updated language about the timing of feature availability. An example email notification
Set to Limit the Maximum Number of Loaded Lightning Console Tabs in a Session
To improve memory usage and the scalability of console sessions in Lightning Experience, set the maximum number of loaded console tabs. If you exceed the limit during a console session, this feature unloads your least recently used tabs until your tab limit is met. Unloaded tabs are still visible in your tab navigation, but they only reload their content when you click them.
Log In Faster with More Domain Formats with the AutoComplete Function to Populate the Custom Domain Field
To help you log in faster, when you log in with a custom domain on login.salesforce.com or test.salesforce.com, the autocomplete function includes these new formats. As always, you can also visit the login URL directly.
Financial Services Cloud
Check out the following links for new enhancements to Financial Services Cloud.
Actionable Relationship Center
Now customize an ARC graph with enhancements to show fields from multiple objects, use OmniScripts and Flexcards, view those ARC error messages for custom metadata changes, view the ARC graphs vertically, and customize fields and action labels.
Bankers can benefit from the latest enhancements to the Interaction Summaries feature. You can now keep interactions data up-to-date, explore all accounts of an interaction in a single page, and use rich text formatting and a larger notes-taking canvas to capture notes more effectively.
Give your customers an improved user experience when filling in an assessment form by adopting the new enhancements to the Discovery Framework feature. Easily build and configure forms with the new QR code or Signature Discovery Framework OmniScript elements. You can also create forms with pre-filled data from previous assessments to cut down the time needed to fill in an assessment.
Now quickly set up integrations with different external endpoints and leverage the integration definitions across Salesforce Industries.
Retail Banking and Wealth Management
Gain more insightful customer churn predictions by using features based on customers’ responses to surveys and on the sentiment behind the responses.
Get real-time updates of financial account details and financial account transaction information.
New and Changed Financial Services Cloud Object Fields
Do more with new and updated Financial Services Cloud objects, such as using the new InteractionRelatedAccount junction object.
Upcoming Feature Retirements
Salesforce is committed to providing visibility into the announcements of feature retirements. Review the full list here.
|Retirement||Who is Affected||End Date|
|JDK (Java Development Kit) Locale Format|
By default, before Winter ’20 the Salesforce platform used the locale formats provided by Oracle’s Java Development Kit (JDK). ICU locale formats replace the JDK formats in Spring ’24. To prevent disruption for your users, we recommend adopting the new formats before they’re enforced.
|Legacy Tablet App Experiences|
Salesforce will retire two existing tablet app experiences that are generally available in the Salesforce mobile app. Lightning on tablet will become the default tablet app experience for new organizations after Winter ‘22 and for all organizations in Spring ‘23.
|Salesforce Mobile App Users||2/1/2023|
|MC Interaction Studio Thunderhead|
Salesforce is retiring Thunderhead Interaction Studio because Salesforce acquired Evergage and embedded Interaction Studio functionality in the Salesforce Customer 360 Ecosystem.
|Legacy Interaction Studio Platform||3/1/2023|
|Salesforce Mobile App Community License Access|
External Community Subscriptions will no longer have access to Salesforce platform functionalities through the Salesforce Mobile App for iOS or Android
|External Community Subscription Users||6/1/2023|
|Platform API Version 21.0 thru 30.0|
When versions 21.0 through 30.0 are retired, applications consuming these versions of the API will experience disruption as calls will fail and result in an error indicating that the requested endpoint is not found and unable to be processed by the platform.
|Users using Legacy API versions||6/1/2023|
|Salesforce Mobile App v228|
Users will no longer be able to log in to any Salesforce mobile app version below 230.000 on iOS and Android after the Summer ‘23 release.
|Salesforce Mobile App Users||6/2/2023|
|Salesforce for Outlook|
Consider migrating to the Outlook integration (formerly called Lightning for Outlook) and Einstein Activity Capture. These products replace Salesforce for Outlook features and deliver solutions in areas where Salesforce for Outlook falls short.
|Salesforce for Outlook Users||6/1/2024|
|Google Analytics 360|
Salesforce ceased participation in the Google Analytics 360 (GA360) reseller program on March 31, 2022. Google recently announced that the current version of GA360 sunsets effective July 1, 2024.
The new version of GA360, GA4, is available for purchase from Google sales partners.
|MC Social Studio|
You will no longer be able to access the Social Studio application, and all associated customer data will be deleted once your contract ends in accordance with Salesforce Trust and Compliance Documentation.
|Marketing Cloud Social Studio Users||11/18/2024|
If you would like additional information, check out the official full list of the Spring ’23 Release notes here!