Kasasa

FinancialServices
FinancialServices

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Clouds Implemented

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Salesforce Service Cloud

Third Party Apps

Salesforce Communities

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Einstein Agent Chatbot

Results

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Self-Service Solution

Kasasa Support now has a multi-channel self-service solution for their customers to submit, track, and resolve cases.

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AI-Power Support

Zennify enabled immediate support and resolution via live chat and chatbot functionality.

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Community Features

Zennify deployed a self-service community, enabling support requests and case status monitoring.