Solarity Credit Union

FinancialServices
FinancialServices

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The Zennify Solution

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Clouds Implemented

Financial Services Cloud & Service Cloud

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Third Party Applications

Twilio SMS, DocuSign Gen, Vonage

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Systems Replaced

ZenDesk & SmartSheets

Results

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Enhanced Member Experience

The Zennify solution gives Solarity a true system of engagement to deliver extraordinary member experiences across any channel.

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360-Degree Customer View

Solarity’s integrated platform gives users access to complete member details and eliminates the need to switch between systems, increasing employee efficiency and productivity.

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Time & Money Saved

In the first six months alone, the Zennify solution saved Solarity over 150 people-hours on service cases.