Travis Credit Union

FinancialServices,CreditUnion
FinancialServices,CreditUnion

Image

The Zennify Solution

Feature Icon

Clouds Implemented

Financial Services Cloud, Marketing Cloud Optimization

Feature Icon

Systems Integrated

FiServ DNA via MuleSoft, DNA (Core Banking System), MongoDB (Householding Database)

Feature Icon

Third-Party Applications

LivePerson Connector, Cisco CTI Connector

Feature Icon

Systems Replaced

Dell Boomi

Results

Feature Icon

Integrations Simplified

Implementation of Mulesoft decreased long-term integration development effort

Feature Icon

Streamlined Data Access

Enhanced UI increased ability to cross-sell and support w/ access to real-time member data

Feature Icon

Robust FSC Platform

Transformed member onboarding to utilize FSC Action Plans and critical member info is now easily accessible

Feature Icon

Increased Sales Conversion

Optimization of Marketing Cloud improved member experience, touchpoints, and system administration